Held in Redweb’s Loading Bar and sponsored by Jimmy’s Iced
Coffee, ‘The Art of New Business’ (@theartofnewbiz )Meetdraw (@meetdraw) event promised
to inspire the art of great pitching and lead generation. With excellent
networking opportunities and delicious White Russian cocktails, the event was lively
and informative. There were four key speakers and a panel to discuss the new
business process from initial contact to pitch. Topics included relationship
management, the issue of free work before pitch and how to make your first
touch point engaging.
Andy Edwards from @nine5three spoke enthusiastically about
‘Relationomics’. His talk made us think about consumer behaviour and about how
our personality traits can be utilised when pursuing new business. Splitting
the audience into four personality colours, it was interesting to see how our
approach should be tailored depending on the colour of the client. I was
Yellow, which means enthusiastic, persuasive and sensitive, but also frantic, self-centered
and superficial. He suggested that instead of treating people how you would
like to be treated, treat them how they would like to be treated. Build
rapport, relationships, respect then the result is killer advice for contacting
prospective clients!
(R x d) + (V x t) + A = Sale – A sale comes from deep
relationships, that add value, are timely and have good attitude. Simple! To
summarise Andy said, “The real currency in any organisation is not £, but it is
relationships”.
Chris Head from @xopherhead talked about the use of comedy
when pitching. The classic use of set up – punch to frame your point, give
impact and drama. Far more memorable and impacting than just stating the point.
The subtle use of comedy skills such as framing, context, misdirection and
pacing, give pitches engagement. This vital for making your pitch memorable and
successful. Duncan Cook from @3SIDEDCUBE discussed personalisation of contact
with prospective clients. His anecdote about the personalised invitation, web questionnaire
and app was inspiring! I would absolutely have followed the golden invitation,
through the un-branded digital journey to find out what I was invited too and
who had taken the time to understand me and my business. The results were
clear, with an extremely impressive response rate and many pitch meetings in
the pipeline. Duncan’s mantra is simple – be the best at one thing, not average
at many.
Katie Streetwise and @randomapricot from @redweb pitch to
win, believing that you should win no less than 80% of all pitches. If you do
lose a pitch, in depth analysis is key to understanding why, gain feedback from
the client and improve for the next pitch. Ensure your resource library is up
to date, for easy strategy and collateral build for each prospective client.
Show your workings and the creative journey rather than what you believe should
be the end product. You don’t know enough about the client to give accurate end
solutions at this stage, but a client can understand you process and how this
way of working would complement them. Clients buy people, so asking them to
view your team and office are important to set the scene for you as a business
partner. Ensure your pitch is well prepared, know the room and key players to
bring to your pitch, understand your audience and have key word on the slides,
not the full pitch. Keep the conversation flowing after the pitch and challenge
the brief to give the best result to client are all excellent tips from Redweb.
How many times have you been cold called by someone that has
no idea about you or your business? Imagine a personalised point of contact
that appeals to you as an individual, for example the supplier that contacted
Jim from Jimmy’s Iced Coffee focused on their mutual love of surfing rather
than ramming product in his face. He offered a surf meet, rather than a
standard pitch meeting, and mention of his service offering was subtle and much
further down the agenda. The result, the client agreed to meet for a surf and the
start of a business relationship. The panel were bogged down with cold
contacts, so much so that it impacted their ability to complete work. Do you
want to be another irritation lost in the noise of cold contact? No? Well personalisation
and research is essential!
Key advice from Cliff Van Wyk @bournemouthuni, Jim Cregan
@jimmyicedcoffee and Jon Darch @farrowandball included not dominating the conversation
with your agenda, don’t copy and paste and build the relationship first, the
business can then follow. Don’t just accept any client if they are a bad fit
for you organisation and strong creativity wins over in the end. The industry
is so over populated with awards that clients never know which are worth noting
and the impact of all awards is lost. Don’t shout about your noise, let word of
mouth and your client portfolio shine through. Finally case studies are interesting,
but aren’t the tipping point for a sale. Instead show that you understand your
client and demonstrate strong working union.
Top tips from The Art of New Business are:
- Understand you client as a business but also on an individual level. What is their context?
- Personalise your touch points, use creativity and demonstrate your process to hook the client.
- Focus on being great at one thing, be the best, be the experts and the awards, word of mouth recommendations and inbound enquiries will come organically.
- Relationships come before business; nurture and prioritise them.
- Research research research! Research the client, their business, the pitch and well everything!
This event was diverse and engaging. I picked up some great
tips, insight from clients and research and perspectives I had not previously
considered. The cocktails were delicious and the event had a great atmosphere
with relevant speakers. My only negative was that as a newbie to the group, it
was very difficult to network as everyone already knew each other, so thank you
to those that came and chatted with me.
Maria Parker-Harris
Group marketing Co-ordinator
The SPS Group
www.thespsgroup.co.uk
#pitch #TAONB #meetdraw #thespsgroup #retailmarketing #relationomics #setuppunch #touchpoint #redweb #jimmysicedcoffee #personalisation #3sidedcube #nine5three #whiterussian
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